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SMEs and Artificial Intelligence: The Importance of Proper Governance

Published on July 24, 2026by Pierre Coulanges1 min read

Introduction

According to the 2026 Konica Minolta Digital Serenity Barometer, 53% of SMEs view artificial intelligence (AI) as an opportunity, but only 26% actually use it. Additionally, 90% of SMEs have not established any usage rules for AI, leading to the rise of “shadow IT” (francenum.gouv.fr).

Why is AI Governance Essential for SMEs?

Lack of AI governance can lead to several risks for SMEs:

  • Data Security: Without a defined framework, sensitive data may be mismanaged or exposed.

  • Regulatory Compliance: Uncontrolled use of AI can result in violations of existing regulations.

  • Operational Efficiency: Disorganized AI adoption can lead to inefficiencies and redundancies in processes.

Real-World Examples of Effective AI Governance in SMEs

Consider a manufacturing SME that integrated AI to optimize its production line. By establishing clear governance, it was able to:

  • Define Specific Objectives: Improve product quality and reduce waste.

  • Ensure Employee Training: Raise awareness of AI tools and their proper use.

  • Implement Security Protocols: Protect data collected and generated by AI.

Thanks to this approach, the company saw a 15% increase in productivity within a year.

Key Considerations When Implementing AI Governance

  • Needs Assessment: Identify areas where AI can provide real value.

  • Continuous Training: Ensure employees stay informed about technological advancements and best practices.

  • Monitoring and Evaluation: Establish indicators to measure the effectiveness of AI solutions and adjust as needed.

Where to Start?

  1. Internal Audit: Assess the current state of AI usage within the company.

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SMEs and Artificial Intelligence: The Importance of Proper Governance | D1 Consulting